Garment insurance is the designer's responsibility from the time of dispatch through to its ultimate return.
Electronics and Batteries
Batteries and power banks are classed as dangerous goods and generally are not accepted for freighting. You will need to discuss with your freighting provider before packing batteries with your garment.
If your garment has electrical components, please make sure that you provide detailed instructions. Our guidelines on electrical components can be found here.
If your garment requires a specialised form of power supply, please email our Collections & Wardrobe Manager, Tanya Jacobs to discuss further.
We will not be able to return any batteries or power banks sent with garments.
New Zealand’s biosecurity and custom clearance requirements are important to understand when sending your garment. All customs and clearance costs must be covered by the designer.
- On your customs declaration form, state a nominal value for your garment (e.g. Less than AUD $100 or US $150). Please note that this is not a reflection of the true value of your garment, it is merely for customs purposes – you may insure your garment to any value.
- Garments not sent with a nominal value will incur additional customs charges, payable by you (the designer) before your entry is released into New Zealand. This will delay arrival in Nelson.
- Customs charges incurred on arrival in New Zealand will be in addition to those paid at origin.
- If you are asked by your freight provider to provide the Terms of Shipment (sometimes called Incoterms), use ‘Deliver Duty Paid’ (DDP).
- Please state on your documentation AND mark the box containing your entry: “Temporary Exhibit Only. Not for retail sale.”
We have created these templates to assist with documentation: SLI for Mainfreight Sponsored Freighting, Commercial Invoice
New Zealand has strict requirements around biosecurity and biological materials entering the country. These have been put in place to help protect New Zealand’s native plants and animals from introduced pests and diseases. If you have used biological materials, you will need to check carefully that your garment will be able to clear biosecurity requirements.
- Ensure that the contents including any biological materials are fully declared on your customs declaration.
- Before entering a garment that uses animal or plant products, establish whether the products are protected by the Convention on International Trade in Endangered Species (CITES) https://cites.org/eng/disc/what.php.
- If necessary, ensure that your entry is accompanied by the necessary export documentation from the CITES authority in the country of origin.
For more information on New Zealand Biosecurity:
Visit the Ministry for Primary Industries’ website for more information about New Zealand Biosecurity restrictions around importing your entry into New Zealand https://www.mpi.govt.nz/importing/.
If you have a specific query, you can also email email@example.com or phone 0064 9 909 3030.