Below you will find a selection of Frequently Asked Questions. If we haven’t covered your query here please get in touch for more information firstname.lastname@example.org.
Q: Where is the show venue for the World of WearableArt (WOW) Awards Show?
A: TSB Arena, Queens Wharf, Wellington, New Zealand
Q: What night is Opening Night and what night is the Awards Night?
A: Opening Night: Thursday 21 September 2023, 7.30pm
Awards Night: Friday 22 September 2023, 7.30pm
Q: How long is the show?
A: Based on previous Shows, the performance will be approximately 100mins. There is no intermission. Please check back in August 2023 for confirmed timings.
The Awards Night Show (Friday 22 September 2023) includes an awards ceremony which runs for an additional 40mins (approximately). Every performance following the Awards Night (from Friday 22 September 2023) there will be a short AV presentation of the awards results after the performance which will take approximately 15mins.
Q: What time should I arrive at the Show venue?
A: We suggest you arrive up to an hour before the Show start time to explore what is on offer at the WOW HUB. We ask you to be seated 30 minutes before show start time.
Q: I am looking for accommodation in Wellington, what do you recommend?
A: We recommend our Partner hotels, InterContinental Hotel Wellington and QT Museum Hotel Wellington. For further options we suggest you visit WellingtonNZ.com.
Q: What parking facilities are available?
A: There is a car park below the TSB Arena, operated by Wilsons Parking. Charges apply. This car park can get very busy, so please allow yourself enough time to find parking elsewhere. If travelling by taxi, we recommend Wellington Combined Taxis.
Q: Can I take photos, video footage or use my cell phone during the show?
A: The use of videos, cameras, tape recorders and cell phones are prohibited during the Show. We do however provide opportunities pre-show in the WOW HUB and with pre-show entertainment to capture your WOW experience.
Q: Can you accommodate wheelchairs and other medical issues?
A: For medical conditions that may affect where you are seated, please contact us directly. There is wheelchair and easy-access seating available.
Email email@example.com or call 0800 496 974.
Q: Are my Show tickets refundable?
A: As per our terms and conditions, tickets are non-refundable. The only instance that Show tickets are refundable, is in the event that World of WearableArt Limited cancels the Show. For more information, please visit our Ticket Terms.
We offer Booking Protect as an optional add on at the time of purchasing your Show tickets. Find out more about Booking Protect here and for specific information on COVID-19 please click here.
Q: What happens if I have bought tickets but cannot attend the show?
A: Tickets are non-refundable but transferable for a $15.00 fee, subject to availability. You may transfer your tickets to another night up to three days prior to the show date pending availability and approval. If you do not attend the show as stated on your ticket, then no transfer or refunds will be made.
For more information please visit our Ticket Terms.
Q: How do I request a specific seat?
A: When booking online, you will be given the option to either ask the system to choose the best seats available or select seats yourself.
Please contact our Ticketing Supervisor, Di, for any seating issues. You can reach Di at firstname.lastname@example.org or call 0800 496 974.
Q: I don’t have an account or a password, can I still book tickets?
A: Yes. If you haven’t previously booked tickets to a World of WearableArt Show, then you will be asked to fill in your contact details when you make your booking. At this stage you will be asked to create an account, which will allow you to log back in and view your booking order at any time.
If you have booked tickets to a previous World of WearableArt Awards Show, we may already have your email address on file. In this case, your email address may be recognised at the time of booking, and you will be prompted to reset your password. When this happens, simply follow the link to the forgotten password page to create your account accordingly.
If you would like to create an account in advance of booking your tickets, you can do so at any time by clicking here.
Q: How do I contact World of WearableArt Ticketing?
A: Please email us at email@example.com, call 0800 496 974 or alternatively 021 547 864.
Image 1 – Wild Things, Saar Snoek, Netherlands 5, Image 2 – 2022 WOW Awards Show, Architecture Section, Image 3, 2022 WOW Awards Show, Avant-garde Section, Image 3 – Documental, Bethany Cordwell, Australia.