WOW - World of WearableArt

Q: Where is the Show venue for the World of WearableArt (WOW) Awards Show?

A: TSB Arena, Queens Wharf, Wellington, New Zealand

Q: What night is Opening Night and what night is the Awards Night?

A: Opening Night: Thursday 29 September 2022, 7.30pm
Awards Night: Friday 30 September 2022, 7.30pm

Q: How long is the Show?

A: Based on previous Shows, the performance will be approximately 1hr 45mins. There is no intermission. Please check back in August 2022 for confirmed timings.

The Awards Night Show (Friday 30 September 2022) includes an awards ceremony which runs for an additional 40mins (approximately). On all performances following Awards Night (from Saturday 1 October onwards) there will be a short AV presentation of the awards results after the performance which will take approximately 15mins.

Q: What time should I arrive at the Show venue?

A: We suggest you arrive up to an hour before the Show start time to explore what is on offer at the WOW HUB. We ask you to be seated 30 minutes before show start time. 

If you have purchased a WOW VIP Table or a Stageside Experience you will have different arrival times. 

Q: Where can I find a seating plan?

A: Please see the link below to the seating plan.

2022 Seating Plan

Q: I forgot to buy my Souvenir Programme when I bought my ticket(s). Can I still purchase one?

A: Yes. You can purchase a Souvenir Programme at any time in the lead up to the show. Simply head to the booking page, if you have booked your tickets under the same email address you will be asked to log in to your account when you check out.

Q: I am looking for accommodation in Wellington, what do you recommend?

A: We recommend our Partner hotels, InterContinental Wellington and QT Wellington. For further options we suggest you visit WellingtonNZ.com.

Q: What parking facilities are available?

A: There is a car park below the TSB Arena, operated by Wilsons Parking.  Charges apply. This car park can get very busy, so please allow yourself enough time to find parking elsewhere. If travelling by taxi, we recommend Wellington Combined Taxis. 

Q: Can I take photos, video footage or use my cell phone during the show?

A: The use of videos, cameras, tape recorders and cell phones is prohibited during the Show. We do however provide opportunities pre-show in the WOW HUB and with pre-show entertainment to capture your WOW experience.

Please be considerate of audience members and turn your cell phone off before the Show starts.   

Q: Can you accommodate wheelchairs and other medical issues?

A: For medical conditions that may affect where you are seated, please contact us directly. There is wheelchair and easy-access seating available. 

Email tickets@worldofwearableart.com or call 0800 496 974.

*** Please ensure you purchase 2022 World of WearableArt Awards Show tickets via www.worldofwearableart.com.  If you have any queries regarding tickets please contact us at tickets@worldofwearableart.com ***

Q: Are there printed tickets in 2022?

A: In 2022 there will be no printed tickets. An order confirmation email will be sent immediately to the email address provided at the time of purchase. Your e-tickets will be attached to this email as a PDF file. We will be able to scan your e-ticket from your phone at the Show venue or you are welcome to print your e-ticket and bring this to the Show, if you prefer. Please check your email after you have completed your purchase. If you are unable to locate the email with your ticket attached, please check your spam/junk folder. At any stage if you want to check your booking order you can login to your account to see your purchase or reset your password.

Q: Can I buy tickets and use them as a prize for a competition or giveaway?

A: As per our ticket terms and conditions, tickets may not be packaged or used to enhance the demand for any goods and services or for any other commercial purposes including advertising, promotions or as a prize in any competition without the written permission of WOW.

Q: Can I sell my tickets for more than I paid for them?

A: As per our ticket terms and conditions, tickets cannot be offered, provided, resold or transferred for a profit (this includes using third party websites such as Viagogo to resell your ticket for an amount great than its face value).

Q: Are my Show tickets refundable?

A: As per our terms and conditions, tickets are non-refundable. The only instance that Show tickets are refundable, is in the event that World of WearableArt Limited cancels the Show. For more information, please visit our Ticket Terms.

We offer Booking Protect as an optional add on at the time of purchasing your Show tickets. Find out more about Booking Protect here and for specific information on COVID-19 please click here.

Q: What happens if I have bought tickets but cannot attend the Show?

A: Tickets are non-refundable but transferable for a $15.00 fee, subject to availability. You may transfer your tickets to another night up to three days prior to the Show date pending availability and approval. If you do not attend the show as stated on your ticket, then no transfer or refunds will be made.

For more information please visit our Ticket Terms.

Q: How do I request a specific seat?

A: When booking online, you will be given the option to either ask the system to choose the best seats available or select seats yourself.

Please contact our Ticketing Supervisor for any seating issues tickets@worldofwearableart.com or call 0800 496 974.

Q: I’ve forgotten my password to login to my account, how do I see my booking order?

A: If you’ve forgotten your login password, you can easily reset it by heading to the booking system and selecting the Forgot? button.

You can also reset your password here: https://nz.patronbase.com/_WorldOfWearableArt/Login/Forgotten

Q: I don’t have an account or a password, can I still book tickets?

A: Yes. If you haven’t previously booked tickets to a World of WearableArt Show, then you will be asked to fill in your contact details when you make your booking. At this stage you will be asked to create an account, which will allow you to log back in and view your booking order at any time.

If you have booked tickets to a previous World of WearableArt Awards Show, we may already have your email address on file. In this case, your email address may be recognised at the time of booking and you will be prompted to reset your password. When this happens, simply follow the link to the forgotten password page to create your account accordingly.

If you would like to create an account in advance of booking your tickets, you can do so at any time by following the link below:

https://nz.patronbase.com/_WorldOfWearableArt/Patron/Register

Q: What COVID safety precautions will you have in place for the 2022 WOW Awards Show?

A: The health and safety of our audience is paramount. World of WearableArt works closely with the performance venue management to create a safe, memorable experience for all audience members. We will be working with the venue to ensure that excellent hygiene practices are in place throughout the venue. We, along with the venue, will be implementing any government mandated protocols that may be in place at the time of the event. 

Q: If I get COVID will I be refunded for my tickets?

A: If you purchase Booking Protect insurance when you buy your show tickets,  and you or a member of your immediate family has COVID-19 on the date you are due to attend the WOW Awards Show, then you will be able to request a refund for your tickets. If you do not purchase Booking Protect insurance and cannot attend the show due to COVID related reasons you will not be able to request a refund.

Q: If the 2022 WOW Awards Show is cancelled will I get a refund?

A: Yes. In the event that the World of WearableArt Awards Show is cancelled you will be entitled to a refund on your tickets.

Q: How do I contact World of WearableArt Ticketing?

A: Please email us at tickets@worldofwearableart.com , call 0800 496 974.