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Discover the World of WearableArt through our content hub.

Discover the World of WearableArt through our content hub

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FAQs

Below you will find a selection of Frequently Asked Questions. If we have not covered your query here, please contact us for more information tickets@worldofwearableart.com.

2022 WOW Show, Elizabethan Era Section

Show FAQ

Show Information

What is a preview?

A preview is a full run of the show in costume, from beginning to end. In theory the director can stop the performance at any time to make changes, but it very rarely happens. Our preview is your chance to see the show before everyone else. It’s great for the budget conscious but good to be aware that competition winners are not announced in these performances.

How long is the show?

Based on previous shows, the performance is approximately 1hr 45mins. There is no intermission.  We will confirm this in August.

The Awards Night show includes an awards ceremony which runs for an additional 40 minutes (approximately). On all performances following Awards Night there will be a short AV presentation of the awards results after the performance which will take approximately 15 minutes.

I am looking for accommodation in Wellington, what do you recommend?

We recommend our Partner hotel, QT Wellington. For further options we suggest you visit WellingtonNZ.com.

What parking facilities are available?

There is a car park below the TSB Arena, operated by Wilson Parking. Charges apply. This car park can get very busy, so please allow yourself enough time to find parking elsewhere. If travelling by taxi, we recommend Wellington Combined Taxis - 04 384 4444.

Can I take photos, video footage or use my cell phone during the show?

The use of videos, cameras, tape recorders and cell phones is prohibited during the show. We do however provide opportunities pre-show in the WOW HUB and with pre-show entertainment to capture your WOW experience. 

Please be considerate of audience members and turn your cell phone off before the show starts.

Can you accommodate wheelchairs and other medical issues?

For medical conditions that may affect where you are seated, please contact us directly. There is wheelchair and easy-access seating available.

Email us or call 0800 496 974.

Is the WOW Show suitable for children?

While the shows content is suitable for children, we do ask that you consider a few things before making the decision:

  • We do not offer children ticket prices.
  • The show goes for approx. 100min with no interval.
  • There are a lot of flashy lights and loud music.

Where is the Show venue for the World of WearableArt (WOW) Show?

The show will take place at the TSB Arena, Queens Wharf, Wellington, New Zealand.

What are the dates for the 2024 WOW Show?

26 September - 13 October 2024

Ticket Information

Can I buy tickets and use them as a prize for a competition or giveaway?

As per our ticket terms and conditions, tickets may not be packaged or used to enhance the demand for any goods and services or for any other commercial purposes including advertising, promotions or as a prize in any competition without the written permission of WOW.

Can I sell my tickets for more than I paid for them?

As per our ticket terms and conditions, tickets cannot be offered, provided, resold or transferred for a profit (this includes using third party websites such as Viagogo to resell your ticket for an amount greater than its face value).

Are my show tickets refundable?

As per our terms and conditions, tickets are non-refundable. The only instance that show tickets are refundable, is in the event that World of WearableArt Limited cancels the show. For more information, please visit our Ticket Terms. We offer Booking Protect as an optional add on at the time of purchasing your show tickets.

What happens if I have bought tickets but cannot attend the show?

Tickets are non-refundable but transferable for a $25.00 fee, subject to availability. You may transfer your tickets to another night up to three days prior to the show date pending availability and approval. If you do not attend the show as stated on your ticket, then no transfer or refunds will be made.

I’ve forgotten my password to login to my account, how do I see my booking order?

If you’ve forgotten your login password, you can easily reset it by heading to the booking system and selecting the Forgot? button.

You can also reset your password here.

I don’t have an account or a password, can I still book tickets?

Yes. If you haven’t previously booked tickets to a World of WearableArt Show, then you will be asked to fill in your contact details when you make your booking. At this stage you will be asked to create an account, which will allow you to log back in and view your booking order at any time. 

If you have booked tickets to a previous World of WearableArt Show, we may already have your email address on file. In this case, your email address may be recognised at the time of booking and you will be prompted to reset your password. When this happens, simply follow the link to the forgotten password page to create your account accordingly.

If you would like to create an account in advance of booking your tickets, you can do so at any time by following the link below: 

Click here

Stageside Experience

No FAQs on this at the moment. Check back in later or contact us if you have any questions.

Covid-19

If I get COVID will I be refunded for my tickets?

If you purchase Booking Protect insurance when you buy your show tickets, and you or a member of your immediate family has COVID-19 on the date you are due to attend the WOW Show, then you will be able to request a refund for your tickets. If you do not purchase Booking Protect insurance and cannot attend the show due to COVID related reasons you will not be able to request a refund.

If the WOW Show is cancelled will I get a refund?

Yes. In the event that the World of WearableArt Show is cancelled you will be entitled to a refund on your tickets.

Lost Property

Who do I contact if I’ve lost or misplaced something during the show?

Please get in contact with the TSB Arena venue management team and log your missing item here.

Contact Us

How do I contact World of WearableArt Ticketing?

Please email us or call 0800 496 974

Designer FAQ

Is there an entry fee?

No. There is no entry fee to enter the WOW Competition.

Is there an age restriction?

Entrants must be 18 years or over.

Am I an International or a New Zealand entrant?

The country an entry is from is determined by the place where a designer mostly resides. If an internationally-born designer is living in New Zealand, with New Zealand citizenship or New Zealand permanent residency, they are considered a New Zealand entrant and are not eligible for International Awards. 

Internationally-born designers living in New Zealand on temporary visas, are considered International entrants. A design group made up of both New Zealand and International designers are not eligible for the International Awards or the New Zealand Design Award.

Can I submit more than one entry in the Competition?

Yes. You may submit multiple entries in the competition.

An entry can consist of up to three garments, and there is no limit to the number of entries that you can submit.

Can I submit a sketch or drawing?

No. You must include at least four full length photographs of your actual completed garment as part of your entry submission.

Am I eligible for the Student Innovation Award?

To be eligible for the Student Innovation Award, the designer must be currently enrolled in a tertiary level course or have graduated within 12 months as at the step 1 deadline. 

The designer must provide their student ID number as part of the entry process requirements.

I am a student/first-time entrant but my design partner is not, is our entry eligible for the Student Innovation Award/First-time Entrant Award?

No. Both designers must be students (or graduated within 12 months as at the step 1 deadline) to be eligible for the Student Innovation Award.

This also applies to the First-Time Entrant Award, both designers must be first-time entrants to be eligible for the award.

Why can't I log in to start the online entry process?

Have you registered? Designers must register to receive their unique designer number before they can complete the online entry process.

If you have forgotten the email address that you used to register or are still having issues logging in, please contact our Competition Coordinator, Angela Fisk: angela@worldofwearableart.com

Why can't I upload my photos or videos?

If you are struggling to upload photographs or a video to your online entry form, they may be the wrong size or format.

Please see below for the requirements:

Photograph Format Requirements

File Format: JPG, tiff, PNG, BMP only 

NB. The online entry form cannot accept PDFs, .rar, .zip or other formats

File Size: 1.5MB maximum

Video Format Requirements

File Format: MP4 or MOV only | File Size: 25MB maximum

Video Duration: 15 seconds maximum

What are the dates for the 2024 WOW Show?

26 September - 13 October 2024

CONTENT OVERVIEW

wearable art

like never before

The WOW Show

Discover new finalist garments at the World of WearableArt (WOW) Show, New Zealand's largest theatrical event. Get your tickets today!