Can you accommodate wheelchairs and other medical issues?
For all medical conditions that may affect where you are seated please include details in the ‘Seating Request’ box when booking online. There is limited wheelchair seating and WOW® will endeavour to accommodate your request.
How do I contact World of WearableArt® Ticketing?
Phone: +64 3 547 0859 or 0800 4 WOW SHOW option 1 (0800 496 974)
Fax: +64 3 547 0324
Mail: WOW® Ltd, PO Box 9037, Annesbrook, Nelson 7044, New Zealand
How do I pay if I do not have a credit card?
You can pay directly into our Westpac account:
Please use your booking number as a reference.
Is there a discount for students, senior citizens, children or groups?
Sorry, no discounts apply.
What are the Additional costs (per booking)?
Booking fee – $8
Courier Fee (NZ only) – $7
Rural Deliver additional $4
Transfer Fee – $15
Reprint Fee – $8
Preferential fee (per 6 tickets) – $25
What if I lose my ticket?
WOW® Ltd. can replace lost tickets for a fee of $8 per booking.
When does the general ticket sales period start?
15 March 2016
When will I get my tickets?
Once your ticket order has been processed we will courier your tickets to you. If your request is not available, WOW® will contact you to discuss other options. If you have not received your tickets within 10 working days please contact us. WOW® VIP tables are confirmed within two working days of receiving your order. WOW® will allocate specific tables and despatch tickets 1 month out from show period.
What is the preferential sales period?
The preferential sales period opens on 1 February when anyone can get first pick of the best seats in the house. For each booking of up to six tickets there is a $25 preferential fee. For more than six tickets there is a further $25 charge for each set of six with a maximum charge of $100. General ticket sales commence 15 March. For example:
Up to 6 tickets = $25
7-12 tickets = $50
12 – 18 tickets = $75
19 tickets & over = $100 (maximum)
If you use your American Express Card to purchase tickets during the preferential sale period, we’ll waive the $25 preferential booking fee!*
*Preferential fee waiver applies for a maximum of six tickets per booking. If you purchase more than six tickets additional booking fees will apply. Handling and additional fees apply to all tickets.
What night is opening night?
Thursday 22 September 2016, 8pm
TSB Arena, Wellington, New Zealand
What happens if I have bought tickets but cannot attend the show?
Tickets are non-refundable but transferable for a $15 transfer fee, subject to availability. You may transfer your tickets to another night up to a day prior to the show date. If you do not attend the show as stated on your ticket then no transfer or refunds will be made.
Forgot to book your STARBAG or 2016 Show Programme with your Ticket?
It’s not too late! You can still pre-order both options by following the link below.
Make sure to have your order number and personal details ready.
Will you send tickets overseas?
Yes, but please ensure your address details are 100% correct.
I am looking for accommodation in Wellington, what do you recommend?
What parking facilities are available?
There is covered metered parking below the TSB Bank Arena. If travelling by Taxi, we recommend Wellington Combined Taxis for your convenience and comfort. With a fleet of 500+ taxis they are Wellington’s largest taxi company and committed to innovating, improving industry standards and delivering the best possible service.
What time should I arrive at the show venue?
We suggest that you arrive an hour before the show starts to enjoy the pre-show entertainment, merchandising and tasty pre-packaged food, wine and coffee on offer. The doors open 1½ hours before the show starts.
Where is the WOW® Awards Show?
The show venue is the TSB Bank Arena, Queens Wharf, Wellington, New Zealand
Are there any volunteer positions available for the 2016 show?
WOW® has a limited number of jobs for volunteers during the show in Wellington these are mostly for merchandise salespeople. If you are interested in being a volunteer email email@example.com
Can I take photos, video footage or use my cell phone during the show?
The use of videos, cameras, tape recorders and cell phones is prohibited within the show venue. Please be considerate of all audience members and turn your cell phone off.